Here’s a list of support organizations you can contact for further information, or to report an incident:
Canadian Standards Association (CSA)
To report an incident involving the CSA mark, call CSA’s Corporate Audits & Investigations group at 416-747-4278or complete CSA’s online form. To search product recalls, click here.
Underwriters’ Laboratories of Canada (ULC)
- To report a safety-related issue concerning a ULC-listed product, click here. Learn about recent safety alerts.
Canada Border Services Agency (CBSA)
CBSA processes all commercial shipments that cross Canadian ports of entry to ensure Canada’s border laws and regulations are followed and that no illegal goods enter or leave the country.
To report a suspected customs law violation, contact the CBSA customs investigations unit nearest you.
