Executive Director IMR

Jeff  Miller, Executive Director, Installation,Maintenance & Repair Council

As Executive Director, Installation,Maintenance & Repair (IMR) Sector Council & Trade Association, Jeff brings expertise in business operations, inbound and outbound call centres and customer care operations, IT applications development and change management. Jeff has been a part of IMR for close to ten years as a Director of the Board prior to joining as Executive Director in 2008. Jeff brings a wealth of experience withover twenty years with Sears Inc. overseeing the Home Installation and Parts & Service businesses across Canada and with Direct Energy integrating new  businesses and optimizing service. Jeff can be reached at jmiller@electrofed.com or 647-258-7478.

 

Coast Wholesale Appliances Inc. Reports 2012 Q1 Results

Coast Wholesale Appliances Inc. will host a conference call and webcast to discuss its 2012 first quarter financial results on Tuesday, May 8, 2012 at 8:00 am Pacific Time (11:00 am Eastern). The call can be accessed by dialing: 1-877-240-9772 or 416-340-8527 (GTA and International).

 

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Industry Trends Update

Appliance Life Expectancy

Canadian Appliance Service Industry

By: Jeff Miller, Executive Director, IMR, Electro-Federation Canada

Key Shifts Impacting the Service Industry

The Installation, Maintenance and Repair (IMR) Sector Council is a not-for-profit operating  within Electro-Federation of Canada (EFC).IMR  is primarily focused on 3 major industry issues:

  • Positively address the shortage of qualified technicians and impacts of...Read More »