Future Forum 2018: Connecting Customers

PowerPoint Presentations from all four speakers can be downloaded below:

Darrell Keezer – Connecting Through Social Listening

David Hicks – Connecting with the Customer – Threat or Opportunity Through Mapping the Customer Experience

Derek Lackey – Connecting Through Compliance with Canadian Anti-Spam Legislation

Terry Fallis – Connecting Through the Evolution of PR – Analog to Digital, Earned to Owned